In the February Edition
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UpFront
Demerits for bad driving -
WLibras and Aquarians the worst drivers in the world -
South Africans spend themselves into R37 billion of debt -
Energy drinks spark major health debate -
Real Estate: SA vs. Iraq -
SA boat sellers take 30% of global market -
Are you a salesperson or a mouse? -
Book Reviews: Trump 101 by Donald Trump; The Mind Gym: Wake Your Mind Up by Mind -
Gym; The Mind Gym: Give Me Time by Mind Gym -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Cover Story Lessons from the Negotiator The art and science of negotiation is an essential part of sales, but it is a subject about which people in sales often know very little. Sure, you may have run successful negotiations before, or got a customer to agree to your terms on price in exchange for better delivery options, but how much do you actually understand about the process? And why should you care? We spoke to Wits Business School’s senior lecturer on negotiation, Geoff Heald to see what advice he might have. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- SALESPERFORMER The SALESPERFORMER section presents critical information for people on the front lines in any selling role. Through a simple ‘How To’ approach, straight from the mouths of the country’s leaders in the field, the aim is to allow Sales Performers to boost their ability to make sales now. SALES: CAREER SUPERCHARGER Rectron’s Mark Lu shares why he believes everyone should start off their career in sales – no matter where they ultimately intend to be. THE CANON PERSPECTIVE 30 minutes with Canon’s Paul Holiday on a random Friday morning reveals some intriguing truths about Sales TEXSMS A productivity tool that lets you send SMSs from Microsoft Outlook? Now there’s one hell of an idea … PERSONAL WELLBEING Our trio of experts on style and nutrition share more insights into how every salesperson should be caressing their image this season BUSINESS TRAVEL Which airline is really the cheapest? And how do you get an upgrade to a luxury hotel suite? We have all the lowdown GET UP & GO How does Donald ‘The Donald’ Trump work? What makes him tick and how did that ticking noise give him a net worth of billions of dollars? Find out straight from the horse’s mouth as we go behind the scenes with the King of New York City. Take a look too at how the same ticking noise solved the pricing challenges of Concorde, kept Thomas Edison buoyant in the face of calamity and put cosmetics queen Estee Lauder on the map. CUSTOMERRELATIONSHIPS The customer is always right, right? Not on your life. Or that isn’t the way some of the most successful sales leaders of all time see it. Sure the customer is important, and sure they have the right to always be heard. But sometimes you just have to kick them into touch. Read why that is so. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- SALESLEADER The SALESLEADER section presents information which is pertinent to anyone running a sales team. TEAM LEADERSHIP Mark Douglas from Berco Logistics shares his secrets for keeping his sales force happy, energetic and constantly generating the numbers THE ROLE OF LEADERSHIP How to keep star performers turning in stellar results A SUPPORTIVE ROLE Believe in people and they will repay your belief with spectacular returns. DRAMATIC TURNAROUND Three years ago RS Components was in disarray with a sales team that was failing and demotivated. Today it is the 50th best company in the country to work for. See why. KEEP YOUR FUNNEL FULL The Sales Funnel is the best friend you have. Try these tips to ensure your people keep it full. INCENTIVES WITH A DIFFERENCE Incentive schemes are both essential and a little hum drum. Try a different approach for exciting results. TELL THEM WHAT YOU MEAN Effective communication is an art. Make sure you’re telling your people everything they need to know. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- SALESLIFE MONEYMATTERS Managing your finances is never easy without discipline. With discipline however, the possibilities are vast and varied. Take a look at a method of personal financial management which – although not necessarily new – can still work wonders with your money. COOLSTUFF It is holiday time and that is the best time of all for giving. Even if the only person you can think to give to is yourself, you’ve worked hard and you deserve to be spoiled. Take a look at some elegant, some cool and some wacky ideas for gifts this December. BACK OF THE BOOK What would happen if airlines sold paint?
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