Cover Story

• Dan Thurmon: An entirely new take on ‘balance’

Attitude

• The Value of Understanding Your Customers’ Body Language
  
• SMART Goals Keep You Focused

Sales Performer

• Six Building Blocks for Communicating Your Value Proposition
• Getting past the gatekeeper
• 14 Things Salespeople should never stop doing
• What are you really “negotiating” and why?
  

Key Account Management

• How to manage accounts to maximise sales
  

Customer Relationships

• Building client loyalty
  

Sales Leadership

• Times are tough, so making targets requires creativity
• The best salesperson I’ve ever met
• Corne Krige on leadership
• Is winning everything? 

Sales Tools

• Is the BlackBerry Playbook well-suited for sales people?