Cover Story

• How you can lead without a title

Attitude

• 17 Best practises of top performing sales people
• Eight tips to motivate yourself

Sales Performer

• Understanding how the brain works gives sales managers the edge
• Planning for the unplanned in your pitches
• Four steps to lower buyer resistance
• Best presenters best practises
• Secrets of his sales success: Phillip Kassel of Liberty reveals his top tips to CLOSE the deal!

Key Account Management

• Choosing and working on strategic accounts 

Customer Relationships

• Avoiding the pitfalls of customer service

Sales Leadership

• The biggest mistake sales managers make
• Are you the leader or just the boss?
• How to focus

Sales Tools

• BlackBerry Playbook launches in SA
• Break free from traffic