SALESGURU

Clients, Clients, and More Clients: Create an Endless Stream of New Business with the Power of Psychology: Larina Kase

Clients, Clients, and More Clients shows how to turn existing connections made through lead generation, referrals, social-media, and other client outreach activities into actual business. It helps readers make the jump from connections to results by attracting the attention of the right people, in the right way; forming an emotional bond with their connections; and converting relationships into referrals and new clients and customers.

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Price: R 160.00

Consultative Selling: The Hanan Formula for High-Margin Sales at High Levels

What you’re really selling is customer profit. You help your customers and clients make profitable business decisions, and you are both rewarded with the fruits of a long-term business rela tion ship. For 40 years, Mack Hanan’s Consultative Selling has empowered hundreds of thousands of sales professionals to reap maximum success and the Eighth Edition is here to take them and you to the next level, with brand new sections

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Price: R 299.95

Customer Service Management: Renee Evenson

Becoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step-by-step guidance as Customer Service Training 101, this user-friendly book shows readers how to develop the skills they need to communicate, lead, train, motivate, and manage those employees responsible for customer satisfaction.

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Price: R 200.00

Delivering Knock Your Socks Off Service

Who would’ve thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers? Now, celebrating its 20th anniversary, Delivering Knock Your Socks Off Service has been completely revised and is better than ever!

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Price: R 155.00

How to be Great at the Stuff You Hate

You have to do it… you might as well enjoy it. No one likes a pushy, smarmy salesman – no one wants to be that guy…but most of us need to sell to some extent. How else can we get any business? We all have to do it now, whether we’re lawyers, accountants or start-ups. But don’t despair – there’s no need to go on some cringey sales training day. How to be Great at the Stuff You Hate shows you how to develop all the skills you need to sell yourself, your business and your ideas.

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Price: R 325.00

Irresistible Persuasion: Geoff Burch

You can’t go through life bending over for other people, you don’t want to be walked all over, sometimes you have to make things happen for you and TV’s Geoff Burch is here to show you how. In his usual charismatic way, Geoff will show you how to woo, influence, persuade and charm to get people singing to your tune. For Geoff persuasion is a journey – you pick your start point, decide where you want to go and think about the obstacles that lie in your way. Successful persuasion is a journey from A to B. Irresistible Persuasion shows you how to steer people in your direction.

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Price: R 325.00

Million Dollar Referrals: The Secrets to Building a Perpetual Client List for a Seven-Figure Income: Alan Weiss

Alan Weiss has taught scores of people how to put their expertise to work through consulting, speaking, and coaching. Now, in Million Dollar Referrals, he takes them to the next critical step, showing how to leverage relationships with current clients to grow their business exponentially.

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Price: R 180.00

Pitch Anything: Position, Present, and Promote Your Ideas for Business Success

Introducing the exclusive S.T.R.O.N.G Method of pitching, readers can learn to manipulate three sections of their audience's brain to get the outcome they're hoping for. Setting the Frame; Telling the Story; Revealing the Intrigue; Offering the Prize; Nailing the Hookpoint; Getting a Decision. The secret to his phenomenal pitching success lies in neuroeconomics, which studies how the brain makes decisions-particularly with regards to finances. Oren Klaff reveals the latest developments in this exciting new field of brain science and explains the essential roles the limbic brain, the mid-brain and the neocortex play in the decision-making process and, in particular, how they respond to pitches and new ideas

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Price: R 299.00

Power Sales Writing: Sue Hershkowitz-Coore

Power Sales Writing provides practical, simple rules and easy-to-learn writing techniques to give salespeople the edge over the competition. Filled with down-to-earth, practical business writing concepts, writing shortcuts and examples, and simple tips for sales success, this new edition brings readers up to date on important changes introduced by new influences since the last edition, including the ubiquity of email, the impact of social media, and the growth of the global economy each of which has dramatically altered the way people communicate.

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Price: R 130.00

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