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Customer Loyalty Concepts
A truly unique, 64-page, easel-backed, desktop flip-book, readable from both sides at once, and containing the best of Jeffrey's Customer Loyalty Principles. A fully-illustrated, easy to read reminder to always give the best service you have ever received.
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Price: R 250.00
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Customer Satisfaction is Worthless, Customer Loyalty is Priceless by Jeffrey Gitomer
A timeless classic about the value of a loyal customer. Why measure satisfaction when all that counts is loyalty?
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Price: R 310.00
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Customercentric Selling
The sales classic—updated with new customer-focused methodologies!
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Price: R 325.95
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Endless Referrals
The perennial bestseller that helps you turn every contact into a solid business opportunity for record growth and profits
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Price: R 179.95
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Hope is Not a Strategy
How do leading world-class sales and consulting organizations consistently land the big clients and the huge contracts, even in the fast-changing, risk-laden new economy? The world's leading authority on B2B team selling is about to show you. In his runaway bestselling guide to sales excellence, Rick Page reveals the breakthrough selling strategies that have made superstars of thousands of his students.
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Price: R 165.95
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Instant Sales
Unleash the inner salesperson you never knew you had
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Price: R 175.95
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Lead Generation for the Complex Sale
Lead Generation for the Complex Sale arms you with a sophisticated multimodal approach to generating highly profitable leads. Brian Carroll, CEO of InTouch Incorporated and expert in lead generation solutions, reveals key strategies that you can implement immediately to win new customers, accelerate growth, and improve your sales performance.
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Price: R 275.95
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Little Black Book of Connections: 6.5 Assets For Networking Your Way to RICH Relationships
Everyone wants to connect with someONE for someTHING or some reason. This book is about how to make value connections, not just acquaintances.
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Price: R 250.00
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Little Book Of Leadership
The time for real-world leadership is NOW. This is a leadership book that transcends theory and philosophy, and gets right down to brass tacks and brass tactics, and adds a few brass balls.It’s full of practical, pragmatic, actionable ideas and strategies that when implemented assure respect and loyalty – and ensure long-term success and legacy.
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Price: R 250.00
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Please Note: *All the prices are inclusive of VAT.
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