The main objective of the analysis is to assess the training and developmental needs of a sales and sales management team.
The 360° training analysis allows for data collection from a number of sources, most often the data is collected from colleagues, managers, subordinates and a self-analysis to determine these specific training needs.
The feedback is typically collected and compiled into a report for the sales and management team, breaking the feedback down into a series of ratings and scores on a numerical scale indicating areas of strengths and opportunities for development. Having this overall perspective provides an in depth and accurate report that can be used as a basis to rolling out a sales training program.
The analysis is conducted online in a user friendly format whereby an individual is assessed and feedback is received from multiple assessors, these assessors have regular interaction with the individual and can include the individual’s manager, colleagues, subordinates and in some cases customers too. The individual will conduct a self-analysis to complete the circle.
The overall objective is to provide the organisation with feedback on their performance behaviours and outcomes as well as their potential while identifying and establishing the training development needs.
As a result of this feedback the business is able to set goals for individual and team development which will support the advancement of each individual’s sales careers which will ultimately benefit the organisation as a whole. In addition, the feedback given to each individual will allow them to take the necessary ownership and accountability for their personal development.